Reviews



Summary
4.4

Great! - Rating 4/5

Calm and cosy room, closeby by to my business meeting

Reviewer: Marine U | Thu 30th Jan 2020 | 4 years ago


project manager - Rating 5/5

very comfortable nice and quite hotel to spend the night in town ..

Reviewer: Helder A | Sat 25th Jan 2020 | 4 years ago


Pleasant stay - Rating 5/5

Our second time staying a few nights at the Justin James hotel. The Accommodation is comfortable, quiet and clean, the staff are always keen to help and make our stay as pleasant as possible. The breakfast in the LuMa Café is lovely. Excellent location close to all amenities and the station. Overall, very good.We’ll be back again.

Response

Thank you for your kind review. We are glad you enjoyed your stay and hope you return.

Reviewer: C. M | Mon 20th Jan 2020 | 4 years ago


Just what was required - Rating 5/5

Our stay was comfortable and enjoyable. The room was clean and had everything we required for our overnight stay. Check in was easy and we also managed to park outside the property on their drivewsy. Thank you.

Response

Thank you for your kind review. We hope to see you again

Reviewer: Dawn B | Mon 6th Jan 2020 | 4 years ago


- Rating 5/5

Reviewer: Janet H | Fri 13th Dec 2019 | 4 years ago


Nice place to stay - Rating 4/5

Clean, tidy and with pleasant staff. However on this stay I found the mattress to soft and the shower (although very powerful) was difficult to operate.

Response

Thank you for your review

Reviewer: Graham B | Mon 25th Nov 2019 | 4 years ago


Always a great welcome - Rating 4/5

Have stayed at JJH a few times for business, great location, spotlessly clean. I'll definitively return.Graham, Wales.

Response

Dear Graham Mitchell, Thank you for staying with us, we appreciate the feedback.

Reviewer: Graham M | Thu 21st Nov 2019 | 4 years ago


Good and Bad - Rating 3/5

Excellent location and the room was warm. The bathroom, however, could do with a bit more cleaning (dust, hair, dead insect etc.)!

Reviewer: Charlotte H | Mon 11th Nov 2019 | 4 years ago


Not ideal - Rating 3/5

Have been twice in this hotel. Bathroom has traditional two taps (hot&cold), it kind of hard to have balanced face wash with that. Also not sparkling clean and they really should put sign "if you want your room heated let us know" otherwise it is freezing.

Response

Dear Guest Tanya Moiseyenko, Thank you for staying with us, your feedback is appreciated.The heating is on a timer throughout the day, all rooms also have portable fan heaters in the wardrobes.

Reviewer: Tanya M | Fri 1st Nov 2019 | 4 years ago


Very Comfortable Stay and Lovely and Helpful Staff - Rating 5/5

I've stayed at Justin James for two weeks (14 nights) and my experience was the best. All the personnel I met there was absolutely helpful. cheerful and very hearty. Considering my long-term stay they did me a favour and put me into a more comfortable room where I could feel myself very much like at home. The location is wonderful - very close to Wibledon station and all the shops. Lu-Ma cafe located downstairs at the hotel is adorable - delicious organic healthy food. Service is really great. Unfortunately 2 weeks passed very quickly. I'm looking forward to being your guest again in May 2020. Thank you so very much for all your great help and support! Best wishes, Helena

Response

Thank you for your lovely review Helena, we look forward to seeing you again in May.Ann

Reviewer: Yelena L | Tue 29th Oct 2019 | 4 years ago